Shipping policy

Shipping Policy

Last Updated: October 12, 2026

We are committed to providing a smooth and reliable shopping experience for customers across India. Please read our shipping policy to understand how your orders are processed and delivered.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation. During sales, festive seasons, or periods of high demand, processing may take additional time.

2. Shipping and Delivery Time

Our estimated delivery times across India are:

  • Order Processing: 1–3 business days

  • Standard Delivery: 5–10 business days after dispatch

  • Remote Locations: Delivery may take additional time depending on the courier service and delivery address.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you place your order. Any free shipping offers will be subject to the terms mentioned on our website.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared through email, SMS, WhatsApp, or another available communication channel.

Please allow 24–72 hours after dispatch for tracking information to update.

5. Cash on Delivery (COD)

If Cash on Delivery is available for your location, you may pay for your order upon delivery.

Please ensure that someone is available to receive the package and complete the payment. Repeated refusals or unaccepted deliveries may affect future COD orders, subject to applicable policies and laws.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information, including their full name, address, PIN code, and phone number.

If you notice an error, please contact us as soon as possible. Address changes cannot be guaranteed once an order has been dispatched.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order number. We will help check the shipment status and coordinate with the courier or supplier where possible.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us with your order number and clear photographs or videos of the issue.

We will review your request according to our return, refund, and replacement policy and applicable consumer protection laws.

9. Contact Us

For shipping-related questions or assistance with your order, please contact our customer support team using the contact details provided on our website.

Customer Support Hours: Monday–Saturday

Thank you for shopping with us!